Book an appointment with the Kinship advice team
Free expert advice from the Kinship advice team. Book a one-to-one appointment at a time which works for you.
Get advice at a time that works for you
About the Kinship advice team
Our Kinship advice service is the only service just to support kinship carers across England and Wales. Our team are friendly, professional and really understand the issues that kinship carers face every day.
If you live in Wales, we also have a bilingual adviser who can chat to you in Welsh or English.
Our team will be able to support with:
- understanding what you might be financially entitled to
- different types of kinship care and what they mean for you
- support with education, housing and employment
How to book an advice appointment
You can choose from four of our team below to book a free 30-45 minute private advice appointment. You can read about their expertise and find a date and time which works for you.
You’ll be able to choose from:
- a phone call
- an online video call using Zoom (learn more about Zoom)
Once you book your appointment, you’ll receive a confirmation email and you’ll be able to add to your online calendar (from your phone, computer or tablet). You’ll also receive reminders before the appointment.
If you need to cancel or rearrange (we know that life changes and gets busy), you can click on your confirmation email or reminder and there are instructions about how to do that easily.
Please try and cancel as far in advance as possible so that we can free up that appointment for another kinship carer.
Talk to Sian, Kinship advice worker
Sian has been part of the Kinship advice team since 2020. Sian is our specialist for advice on Wales, and is able to provide advice to kinship carers in both English and Welsh.
Available days: Sian works two days a week on a Monday and a Tuesday.
Sian says
“My role has given me an understanding of the many issues faced by kinship carers and it’s a privilege to be able to offer advice and guidance, assisting kinship carers access all the support they are entitled to.”
Book an appointment with Sian
Talk to Chris, Kinship advice worker
Chris joined the Kinship advice team last year and has a huge amount of experience in providing general advice as well as specialist benefits advice.
Available days: Chris works three days a week on a Tuesday, Thursday and Friday.
Chris says
“When you have a phone call with me, I will always go that extra mile to ensure you get the advice you so rightly deserve."
Book an appointment with Chris
Talk to Andrea, Kinship advice worker
Andrea joined the Kinship advice team in 2022. She has many years’ experience providing advice and support to families with children who have special educational needs.
Available days: Andrea is available on Thursday each week.
Andrea says
“It’s really rewarding to be able to support kinship carers by providing the advice and information they need, often at difficult and challenging times.”
Book an appointment with Andrea
Talk to Lindsey, Kinship advice worker
Lindsey has a background in welfare rights advice. She uses her lived experience as a kinship carer to provide advice and support.
Available days: Lindsey is available on Wednesday each week.
Lindsey says
“I look forward to working with you and giving you the information you need to navigate the system and feel supported wherever you are on your kinship journey."
Book an appointment with Lindsey
Other ways for you to access advice and information as a kinship carer
Use our online advice finder
Our new online advice and information finder gives you personalised information based on your situation.
Find advice for you
Free workshops for kinship carers
Whether you are new to kinship care or have some experience, we run free online workshops for all kinship carers.
Book a workshopTalk to another kinship carer
Want to chat to someone who understands what you’re going through? Our specially trained kinship carer volunteers are here to listen either on the phone or online.
Connect to a kinship carer