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Contact the Kinship Advice Team
Find out more about our advice service, how they can help, and how to get in touch with them.
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See our most popular advice guides
If you’re looking for information and advice, here are some of our most popular guides:
- What is kinship care?
- Legal help for kinship carers
- Worried about a child’s safety or welfare?
- How do I obtain parental responsibility for the child I am caring for?
- Financial support and benefits for kinship carers
- Family and friends foster care
- Managing contact time with family
See all of our information and advice guides.
Ways to get help and advice
As well as our advice line, we offer support in a number of different ways. See below for more information.
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See all of our information and advice
See all of our information and advice![Three blank signposts in the shape of arrows nailed to a wooden post on a hiking trail.](https://compass.kinship.org.uk/wp-content/uploads/2023/03/signpost-g7ccfbca26_1280-510x290.jpg)
Use our online advice finder
Use our online advice finder![A woman and small child sit on a brown leather sofa. The child has a laptop on their lap, which they're both looking at.](https://compass.kinship.org.uk/wp-content/uploads/2023/01/Free-workshops-for-kinship-carers-510x287.png)
Free workshops for kinship carers
Free workshops and events for kinship carers![A woman sitting on a sofa. She's got one baby on her lap and another small child sitting next to her looking at a tablet computer.](https://compass.kinship.org.uk/wp-content/uploads/2023/10/woman-and-children-using-tablet-510x383.jpg)
Join our monthly Facebook advice sessions
Follow us on FacebookAbout our advice line
The Kinship advice team are specialists in supporting kinship carers across England and Wales. We can support you wherever you are in your kinship journey.
From thinking about becoming a kinship carer to supporting you as you care for your kinship child or children – we’re here for you.
Life can be overwhelming. We’ll give you advice and information to try and make your life as a kinship carer a bit easier. Kinship is non-judgemental. We’re friendly and we’ll help you navigate a sometimes complex and confusing system.
Contact the advice line
Our phone line is open Monday – Friday, 9:30am – 2pm.
You can call us during these hours for free on 0300 123 7015.
Outside of these hours, you can reach the advice team using the form below. One of our advisers will get back to you as soon as possible.
Submit an online enquiry to our Advice Team
Fill in the form below and our advice team will get back to you. Please include as much information about your current situation as possible.
The response waiting time is currently 7 – 14 days. We are working hard to bring that time down, and one of our advisers will get back to you as soon as possible. If you have not received a response from us within 14 days, please check your junk or spam inbox for a reply.