Request a callback or email from an adviser

Fill in the form below and our advice team will get back to you. Please include as much information about your current situation as possible.

Contact the kinship advice service
Please note we can only advise kinship carers in England and Wales.

We can advise you if you care for a relative or friend’s child full time. We can also help if you are thinking about becoming a kinship carer. Our advisers are impartial, non-judgemental and the service is confidential.

We do not give advice on regaining contact with a grandchild. For this please see the information on our website page: Lost touch with grandchild

The response waiting time is currently between 8 and 12 working days. One of our advisers will get back to you as soon as possible. In the meantime, you may like to use our online advice finder

If you have not received a response from us within 12 working days, please check your junk or spam inbox for a reply.





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Data Protection
Kinship is committed to respecting the confidentiality of those who use its services.  This means respecting the right of beneficiaries and service users to privacy and their right to expect that any personal information they give us will not be discussed or passed on to anyone outside Kinship without their permission.

Kinship keeps information on its clients/service users for the purposes of providing a service and meeting client needs. All personal data is kept in a secure database and/or in protected computer files.

Some client information may be reviewed by an external auditor for quality monitoring purposes. The auditor will operate strictly in accordance with our confidentiality policy however, please tell us below if you do not want your information shared in this way. This will not affect the service you receive.

Join the Kinship Carers Community


Other support for kinship carers

You can join free workshops, find personalised information related to your kinship caring role or connect with another kinship.